Telemarketing: The art of building relationships for clients
At IQ4Business we have one aim and that is to build relationships on behalf of our clients with the people they are already doing business with
Outsourcing Key Account Management: The Secret to Unlocking Business Growth
In today’s competitive business environment, companies are looking for new ways to increase revenue and grow their customer base. One of
Five Reasons why ‘Following Up’ is Vital to your Business
How many times do you put off making that follow up call? You know you should do it but it is pretty low down your To Do list. Well we’d like you
Don’t overlook your dormant customers!
As business owners, we often possess a wealth of information on both current and dormant customers. However, we often focus solely on our current
When did you last cleanse your customer database?
How many times have you received an email that is clearly irrelevant to your business? I have just received a marketing email trying to interest
Internships and small businesses – they do work!
At the beginning of summer, we were approached by Esme Pearce, a resident of the Ribble Valley and a Business Studies student from Strathclyde
Surviving lockdown by starting a small business by Esme Pearse
Faced with weeks of inactivity through the enforced lockdown, as a Business Studies student at the University of Strathclyde I decided to keep
How research adds value to your business!
Today I had the pleasure of returning to one of my passions – research! I am a qualitative researcher at heart and know the power of third-party
Brushing up our LinkedIn skills with Liz Hardwick from DigiEnable
Both Lisa and I needed to brush up our skills on LinkedIn so we approached Liz at DigiEnable and she designed a 2 hour session tailored
Why all small businesses need a CRM
As we start to emerge from the period of enforced shutdown more than ever it is time for small business owners to realise just how valuable their
Telesales V Telemarketing
Hands up who knows the difference between telesales and telemarketing? There is definitely a degree of confusion around these two terms, here are
Why we chose our office premises at Clitheroe Business Centre
October 2016 was a momentous time for IQ4Business … It was the month that we took the plunge and – after operating from home – moved into
Networking tips and tricks…
Networking tips and tricks Networking seems to come so naturally to some people…they breeze into a room, chat away and leave with a pocket full
Being Open/Available to Communication
We all know the importance of communicating with our customers…but do you give equal credence to being available for your customers to
Living and working outside of our ‘comfort zone’…
This month we got to thinking about personal and business development…and how, if you don’t venture outside of your comfort zone, things can
Obligatory GDPR Blog…
With the GDPR deadline just a couple of days away, we felt it was almost obligatory to write about it for this month’s blog! We are – by no
Running an Environmentally Conscious Business
Running an environmentally conscious business is important to us at IQ4B – and is becoming a much higher priority for many other business owners.
A heavy topic; not to be shelved: CYBER SECURITY
With the GDPR deadline imminent and a relentless increase in scams and hackings, cyber security has never been more important or pertinent to
New Team Member…
New Team Member… We recently welcomed a new team member to IQ4Business and we thought you’d be keen to meet him. Please meet…Buster the Bichon
Social Media: Hints, Tips and Ideas…
SOCIAL MEDIA: TIPS, HINTS & IDEAS… You may be reluctant, you may find it irritating…but – feelings aside – social media is a valuable
Embrace Technology; Welcome Efficiency…
With cloud-based technology becoming a feature of everyday life, businesses are wise to implement effective, modern software and apps where
The Things you Miss when you Sit Down
We don’t see business development as your ‘average’ desk job. So, when we were selecting furniture for the new IQ4Business offices at Clitheroe
Networking, Nibbles and an Opportunity to Wine Down…
Since our last blog, we’ve had a fantastic month of lead generation, business development and market assessment…. but the main highlight of July
Customer Feedback is King
Knowing what you do well and what you can do better makes perfect business sense but how do you go about it? As busy owners and managers you